Reference

Open and Honest: Our Privacy Policy

At t20exchange, we collect only what we need to run your account, process your deposits via UPI, Paytm and PhonePe, and keep your experience secure.

Data collected with your consentSecure storage, encrypted at restYour right to access or deleteUPI & Paytm transaction privacyContact us to update your data
explore lobby Read FAQ
t20exchange Open and Honest: Our Privacy Policy
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete any personal data we hold about you, our privacy team is available around the clock.

Email Privacy Team Send your data request to our dedicated privacy address. We acknowledge every request within 24 hours and resolve standard queries — access, correction, deletion — within 72 hours of receipt.
Live Chat Support Open the chat window from your account dashboard any time of day. Our agents can raise a formal data-request ticket on your behalf and give you a reference number to track progress.
Help Centre Form Submit a written privacy request through the Help Centre form under Account Settings. Attach a copy of your registered mobile number or UPI handle so we can verify ownership before making any changes.
HOW WE PROTECT YOU

Explore Our Data Handling Practices

We have built our data practices around the principle that your account information belongs to you.

Encryption at Rest and in Transit

All personal data — including payment identifiers linked to UPI, Paytm and PhonePe — is encrypted using AES-256 at rest and TLS 1.2 or higher in transit, so your details are protected at every stage of processing.

Cookie Policy and Browser Data

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the platform. You can manage cookie preferences from your browser settings; turning off analytics cookies does not affect account functionality.

Account Security Controls

Two-factor authentication is available for all accounts. We log every login attempt with device fingerprint and IP address, and we alert you by SMS or email if a new device accesses your account for the first time.

Data Retention Schedule

Active account data is kept for the lifetime of your account. After closure, we retain records only for the minimum period required by applicable law, after which data is permanently deleted from our servers and backup systems.

Your Right to Access and Correction

You can request a full copy of the data we hold about you at any time. If any detail is inaccurate — such as a wrong email address or outdated mobile number — we will correct it within 48 hours of a verified request.

Who to Contact for Data Changes

All data-related requests — access, correction, deletion, or objection to processing — should be directed to our privacy team via email or the Help Centre form. We will verify your identity before acting on any request that modifies account data.

Switch Through Common Privacy Questions

These are the questions we hear most often about how your data is handled on t20exchange. If your question is not covered here, our privacy team is reachable via live chat or the Help Centre form around the clock.

We collect your name, email address, mobile number and payment-method identifiers such as your UPI handle or Paytm-linked number. We collect only what is needed to verify your identity and process transactions.

No. Payment identifiers linked to UPI, Paytm and PhonePe are stored in encrypted form and are never sold or shared with advertisers. They are accessible only to authorised personnel handling disputes or regulatory queries.

Submit a request via the Help Centre form or email our privacy team directly. We will verify your identity using your registered mobile number and deliver a full data export within 72 hours of the verified request.

Yes. You can request deletion at any time by contacting our privacy team. We will remove your data from active systems promptly, retaining only what applicable law requires us to keep for the minimum statutory period.

We use session cookies for login continuity and analytics cookies to understand navigation patterns. Analytics cookies can be disabled in your browser settings without affecting your ability to log in or use account features.

After account closure, we retain records only for the minimum period required by applicable law. Once that period ends, your data is permanently deleted from our live servers and all backup systems.

We notify you by email or in-app alert before any material change takes effect. The updated policy is posted on this page with a clear effective date, and continued use of your account after that date indicates acceptance.

Related Pages

Super Sic Bo Maharajah Spartan Warrior Lucky Lightning